Client Service

About the Company

"DACNY provides bullet-proof infrastructure to keep critical systems not just running, but running well, and for the long haul."

Michael Zareno VP Operations

DAC New York (DACNY) was founded in 1987 in New York City. DACNY is dedicated to providing IT Outsourcing Solutions specializing in IT Management, IT Consulting and Backup Services to diverse industries. The founder of DACNY, Douglas Cohn has been in the computer-industry for more than 25 years including several years of experience with a large ISP during the Internet Heyday as well as owning a Garment Corporation in New York City.

DACNY's strength lies in our ability to effectively communicate with our clients, our expertise in translating and integrating business goals into its most accurate and industry-relevant IT configuration. The technological and administrative background of the team (Many of them coming from the ISP field), and the privileged IT acquisition standpoint established with our industry contacts, allowing us to pass major benefits and savings directly to You!


"DACNY has provided my company with the professional knowledge, continued support and care for our current IT business system. During this time we have relocated our office space numerous times. DACNY has always paid attention to the most granule details and all the moves resulted in a positive experience. We also upgraded our system with their assistance. The whole upgrade was so well planned that it was completed ahead of schedule, thanks to DACNY. During a typical day if there were any problems regardless of how minor or major, DACNY would be on the issue and have it resolved with no loss of data.

I highly recommend DACNY for their professional knowledge of computers and their strong drive to always put the customer first."

Mike Guido
Procter & Gamble \ DDF Skincare Division

------- o -------

We have worked with DACNY for almost a decade now, and are always impressed by the wealth of knowledge and expertise. Whether it be a networking, hardware or software issue we can always count on getting the job done.

Sal Occhipinti
Gotham Web

------- o -------

"As CEO of a fast growing consumer products company, having a reliable internal network to support operations, and a fast, secure and reliable website is a priority. DACNY was instrumental in making sure that these needs were met. I would recommend DACNY as a valuable asset to any business that demands high quality support, and a secure reliable infrastructure."

Joseph Contorno, CEO
HDS Cosmetics Lab, Inc.

------- o -------

"We've been working with DACNY since 1997, initially to service our systems, and now as a partner in a number of accounts. Service has always been exceptionally meticulous; there are rarely loose ends to be resolved. The result is a much more stable environment than we've ever experienced. One server ran untouched for nearly 8 years. As IT professionals for nearly 25 years, we can say from experience that no other firm or technician we've worked with has ever exhibited the thoroughness, awareness and persistence in accurately diagnosing and resolving problems or supplying the most appropriate and cost-effective solution to a business requirement. Most critically, DACNY is most concerned about long-term satisfaction; they have never made a recommendation just to achieve a quick sale."

Doug Ruskin
Dreamcatcher Associates

------- o -------

DACNY has been a critical extension of our team, ensuring that our servers and systems are stable and that we minimize any technical interruptions to our day-to-day business. DACNY works to maintain our system's ongoing health, and working closely with Senior Management, provides invaluable feedback and guidance as we make technical changes, integrate new technology, and grow our business.

Eric M. Brown Vice President
AAA Architectural Hardware Co.

------- o -------